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News 2011 Survey for Social Housing The 2011 contact centre survey for social housing is complete and the report is now available. If you require any further information please contact
Mpathy Plus are delighted to be sponsoring Tom Sharpe at Kidderminster Harriers this season.
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The 2011 contact centre survey for social housing, delivered in partnership with HouseMark has gone live today, the 14th April 2011. Please see the item on the homepage for further information... more
We are delighted to announce that we are speaking at the Omfax User Group Conference for 2011 in May.
Mpathy Plus launches 2011 social housing survey Mpathy Plus is inviting organisations to participate in the 2011 contact centre survey for the social housing sector in conjunction with HouseMark.
Mpathy Plus expand into Ireland Customer service and contact centre experts Mpathy Plus have continued to expand and are now working in the Republic of Ireland. Clúid Housing Association have appointed Mpathy Plus to... more
Mpathy Plus present the 2010 social housing contact centre report. Mpathy Plus have presented the 2010 survey in conjunction with Housemark at workshops in London and Manchester. This years report saw a record number of participants for the survey that explores... more
Mpathy Plus is expanding its operation to deliver services in the private sector. Martin Jukes, Director commented "for some time we have been bringing the private sector experience and... more
Mpathy Plus have been appointed by Peabody to support them in updating essential information about their customers. This will consist of Mpathy Plus contacting each resident by telephone or e-mail... more
Mpathy Plus has donated 100 USB memory sticks to Peabody and will be used for a variety of projects across London. Distributed to the centres and community projects run... more
Mpathy Plus present 2009 survey Mpathy Plus have presented the 2009 social housing contact centre survey at events in London and Manchester in conjunction with HouseMark. The events were well attended and included... more
Mpathy Plus Director appointed as judge Peter Murley was appointed as one of the judges on the CCF European Call Centre of the Year Awards 2009.
Mpathy Plus recognised by the Audit Commission The following is extracted from the Audit Commission's Inspection Report for Harvest Homes The service delivered through Harvest Response was benchmarked in 2007 and 2008 through the... more
mpathy is Changing to Mpathy Plus mpathy has changed its name to Mpathy Plus and a new name deserves a new logo. Over the years we have been developing... more
Mpathy Plus are a growing organisation and as a result we are always looking for like minded people with the necessary skills and experience to deliver on behalf of... more
Shoreline Boosts its Customer Service with Mpathy Plus A new multi-channel customer contact centre provided by Shoreline Housing Partnership will deliver top quality customer service to tenants across North East Lincolnshire when it formally opens in... more
Mpathy Plus Presents 2008 Survey Mpathy Plus have recently presented the 2008 Call/Contact Centre Benchmarking Survey in social housing. This year saw an increase in the number of participants with 92 different inputs... more
Mpathy Plus continue to grow. In the last 12 months we have worked with a number of new clients including Affinity Sutton, One Housing Group, Servite Houses, Shoreline Housing Partnership,... more
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