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Paul Coates - One Housing Group

“Following the creation of One Housing Group in 2007, Mpathy Plus were employed to assist in the procurement of a new telephone system to support the creation of our new customer contact centre and its integration across the new organisation. Mpathy provided expert advice and support that led to the implementation of an excellent telephone system and delivered a 10% saving on our projected costs. Mpathy Plus' input has been instrumental in positioning One Housing to deliver an enriched customer experience and achieve its growth targets.”