10 ways to contol Contact Centre attritionAnother great article from Call Centre Helper with tips and advice from Martin Jukes included.Read the article here. Tags: Contact Centre Efficiency, Operational ManagementRead more articles Previous PostHow to calculate absenteeism Next PostThe New Rules for Customer Experience You Might Also Like Don’t wait for the Brexit outcome. Take Control! 14th October 2019 Can the NHS learn from Contact Centres? 16th April 2018 Introducing new channels for customers 9th April 2018
