10 ways to contol Contact Centre attritionAnother great article from Call Centre Helper with tips and advice from Martin Jukes included.Read the article here. Tags: Contact Centre Efficiency, Operational ManagementRead more articles Previous PostHow to calculate absenteeism Next PostThe New Rules for Customer Experience You Might Also Like How to calculate absenteeism 12th October 2018 Don’t wait for the Brexit outcome. Take Control! 14th October 2019 Omnichannel Contact Centre Design Considerations That You Cannot Ignore 28th October 2019
