10 ways to contol Contact Centre attritionAnother great article from Call Centre Helper with tips and advice from Martin Jukes included.Read the article here. Tags: Contact Centre Efficiency, Operational ManagementRead more articlesPrevious PostHow to calculate absenteeismNext PostThe New Rules for Customer Experience You Might Also Like Can the NHS learn from Contact Centres?16th April 2018 The 2020 Vision for Contact Centres17th December 2019 Enabling customer contact centre channels2nd September 2019
