10 ways to contol Contact Centre attrition Another great article from Call Centre Helper with tips and advice from Martin Jukes included. Read the article here. Tags: Contact Centre Efficiency, Operational Management Continue Reading Previous Postevalue8; an analysis of multi-channel performance You Might Also Like Introducing new channels for customers 9th April 2018 Can the NHS learn from Contact Centres? 16th April 2018 Can self service be designed to benefit the customer? 9th November 2018
