10 ways to contol Contact Centre attritionAnother great article from Call Centre Helper with tips and advice from Martin Jukes included.Read the article here. Tags: Contact Centre Efficiency, Operational ManagementRead more articles Previous PostHow to calculate absenteeism Next PostThe New Rules for Customer Experience You Might Also Like Can self service be designed to benefit the customer? 9th November 2018 The 2020 Vision for Contact Centres 17th December 2019 Enabling customer contact centre channels 2nd September 2019
