Customer service, Contact Centre and Customer Experience experts
Mpathy Plus work in customer service and contact centre environments.
Our independent expertise transforms services, improves performance and supports clients operations.
What we do
In a recent article I discussed some of the issues arising from Homeworking and how it is great for some but not so easy for
A Call Centre Helper podcast where Martin Jukes from Mpathy Plus presents his views on how contact centres will change and the role of the Advisor will develop.