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Customer service, Contact Centre and Customer Experience experts

Mpathy Plus work in customer service and contact centre environments.

Our independent expertise transforms services, improves performance and supports clients operations.

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What we do

Transform Service

Developing new and existing contact centres and transforming the experiences they deliver to customers.
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Improve Performance

Assess and improve contact centre operations and customer experiences with expert insight.
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Support Operations

Providing additional services and expertise to support customer service management.
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"The comprehensive feedback provided by Mpathy Plus informed us in strategic and operational areas and was supported with an extensive list of recommendations which we are now implementing."
"Mpathy Plus delivered on time, on budget and exceeded expectations with the quality and depth of output. If you need an expert insight from someone that you can trust to deliver, we would certainly recommend Mpathy Plus."
"I would certainly recommend working with Mpathy Plus, they have provided the independent expertise that we required but aligned it to our business and our brand."

If you are looking for support or advice from experienced professionals please contact us for a free initial consultation.

Latest Features

The following are our latest features. You can find more information including Articles, Case Studies, Product Sheets and Videos on our Downloads and the Features & News page