Homeworking | Mpathy Plus

Supporting Customer Service Managers – Support Plus

Post author:Martin Jukes
Post published:27th January 2021
Post category:Feature

The role of a Customer Service Manager is challenging but particularly so at the moment. Support Plus is a unique service that provides support for Managers through an understanding of the issues that they face.

Call Centre - Corporate Office ** Note: Slight blurriness, best at smaller sizes

Is Homeworking the new normal?

Post author:Martin Jukes
Post published:29th May 2020
Post category:Article

Is Homeworking the real future for Contact Centres and what are the implications of this approach.